InTouch Health Expands Preferred Vendor Relationship With Dignity Health

This Expansion Extends Telehealth Services to Post-Acute and Ambulatory Care Facilities

SANTA BARBARA, CA, March 15, 2017 – InTouch Health, the leading specialty telehealth enterprise provider, today announced the expansion of its relationship with Dignity Health, one of the largest health systems in the nation. This alignment will extend the InTouch specialist telehealth services already in use by Dignity Health’s acute care settings into its post-acute and ambulatory facilities.

As health care organizations move from volume-based to value-based care, telehealth enables the delivery of medicine at every touchpoint in the patient care continuum – from home to transport to point of care, and finally home again. This expanded relationship allows Dignity Health to utilize equipment specifically designed for the outpatient setting and strengthen analytic capabilities in order to demonstrate improvements in quality and cost as patients receive care in multiple settings.

“Our mission at Dignity Health is to deliver compassionate, high-quality, affordable health services, and we see telehealth as a crucial step forward. InTouch has long been a go-to partner for its telehealth offering in high-acuity settings, and we’re excited to expand use into our post-acute and ambulatory settings,” said Janice Favorite, senior director, strategy and business development, Dignity Health.

“InTouch’s highly-reliable services are easy to deploy, easy to scale and interoperable with our electronic health record (EHR) and picture archiving and communication systems (PACS). Most importantly, implementation does not require the setup of additional IT infrastructure or development of new software as it leverages the same physician portal in use today for both acute and post-acute settings. We are confident that this expansion of telehealth applications will further transform our patient care and enable better outcomes beyond discharge.”

“It has been our privilege to work with Dignity Health for many years, connecting medical devices, networks and workflows. Its leaders are visionaries in expanding the utility of telehealth to transform the way medicine is practiced,” said Joseph M. DeVivo, CEO of InTouch Health. “We believe telehealth is reinventing health care by connecting patients and providers to expand access to affordable, quality care, and improving the way the next generation of patients experiences health care.”

Powered by new software, tablet and cart options, InTouch’s Telehealth Network and Services can extend to any patient location with a laptop, tablet or a fully-integrated solution designed for a specific clinical case, which brings diagnostic tools and multiple providers to the patient encounter. The FDA Class I listed medical devices and HIPAA-compliant and secure cloud networking platform not only extend specialist coverage to ambulatory care settings, but also work seamlessly and safely within a hospital’s firewall.

About Dignity Health

Dignity Health, one of the nation’s largest health care systems, is a 22-state network of more than 9,000 physicians, 62,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. In FY16, Dignity Health provided $2.2 billion in charitable care and services. For more information, please visit our website at You can also follow us on Twitter and Facebook.

About InTouch Health

InTouch Health provides its world class 24/7 monitored InTouch Telehealth Network, comprised of FDA-cleared and listed telehealth systems, clinical workflow solutions and software, and managed services to hospitals and health care systems for the delivery of clinical care, anytime, anywhere.

Today, InTouch Health supports more than 130 health care systems, 5,800 network users and 1,600 care locations around the world as they deploy telehealth programs across their enterprises. InTouch Health has surpassed 850,000 network sessions, and 760,000 potentially life-saving telehealth sessions over the InTouch Telehealth Network, and is forecasted to manage more than 270,000 clinical sessions in 2017. Kainos Evolve (LSE: KNOS) Integrated Care, a cloud-based integrated care solution, supports InTouch Health’s clinical workflow platform.