COVID-19 &
Infectious Disease Emergency Solution

Infectious diseases can spread quickly and require fast, coordinated responses to help deliver high-quality patient care and reduce the risk of exposure. Virtual care is among the best-recommended solutions for social distancing and mitigating the spread of COVID-19.*

Protect healthcare workers from risk of exposure

Conserve valuable personal protective equipment

Communicate safely with loved ones

A rapid-response solution for COVID-19 disease management

InTouch Health Coronavirus Solution Video Still

Provide real-time virtual care to patients at home as well as in a healthcare facility

In an effort to level the curve, we are committed to partnering with local governments, hospitals, and health systems around the world who are on the front lines of providing care and working toward containment of COVID-19.

The Solo™ software platform offers a virtual-first strategy to rapidly respond, treat, and minimize the risk of spreading infectious diseases.

Keep the healthy at home and virtualize patient care

Intelligent patient assessment

Offer a COVID-19 virtual assessment and intake process directly on your website, mobile app, or by phone to direct care to the appropriate care setting

Provide ongoing and uninterrupted patient care

Manage existing, non-emergent patient volumes virtually, including on-demand or scheduled appointments

Minimize exposure within a facility for in-patient care

Effectively tele-isolate​

Download software on your existing telehealth devices, tablets, or laptops to continuously monitor and treat patients in isolation

Limit on-site visits

Provide on-demand or scheduled virtual visits for representatives, family members, and any non-essential visitors

Maximize resources

Use any device as a virtual endpoint to optimize staffing and care teams with full scheduling capabilities, real-time notifications, and provider-to-provider consultations 

Built on Solo™

Built on our cloud-based network with simplicity at its core, Solo creates a seamless experience across web, mobile, or desktop. As the backbone of healthcare’s first fully integrated platform, Solo enables software and devices to bring the ease and familiarity of face-to-face care to your patients.

A special message from the InTouch Health family

InTouch Health Caregiver Thank You Video

"For almost 18 years, healthcare providers worldwide have trusted InTouch Health to deliver reliable, secure, and uninterrupted treatment in the moments it matters most. As we continue navigating this unprecedented time, I want to reaffirm that commitment to you, your colleagues, and the patients and communities you serve."

Additional Resources


COVID-19 Federal Telehealth Reimbursement Policy Update

Learn about the newly announced federal flexibilities to expand access and reimbursement for telehealth services during the COVID-19 public health emergency.


(COVID-19) Update & Procedures for Device Cleaning

Listen to infectious disease and telemedicine experts discuss the protocols and procedures they’ve used to treat COVID-19 patients in isolation.


Getting Paid for Telehealth Today and What to Expect in 2020

Learn about current and forthcoming reimbursement changes and what they will mean for your organization in the year to come.