INTOUCH OPERATING SYSTEM
Virtual care made easy
Build a solution that
Built on our cloud-based network, the InTouch Operating System gives you everything you need to power a modern telehealth program.
Modular software design
Designed to integrate with other software modules, layer the InTouch OS into your existing HIT system investments or use it as the foundation to configure capabilities like intake, documentation, scheduling, imaging, or analytics to close your workflow gaps and create a telehealth solution unique to you.
A single patient check-in experience
Automate your intake process for the same paperless experience for every patient, regardless of whether they are in the clinic or online.
Scheduled telehealth made easy
See more patients with improved communication between team members and locations.
Seamlessly document your telehealth consults
Overcome barriers to documenting telehealth consults by creating a bridge with EHR systems and unaffiliated care locations across your virtual care network.
Zero-footprint diagnostic quality image viewer
Healthcare’s most scalable and reliable enterprise viewing platform, used with any telehealth workflow.
Data to help you make better decisions
Drive operational improvements, clinical outcomes, and better financial performance for your telehealth program with near real-time data through our robust, self-service portal.
Interoperability lets you connect and leverage existing investments
The InTouch OS enables two-way integration to put data and patient information at your fingertips with HL7 integration, scheduling, eligibility confirmation, e-prescriptions, patient surveys, payments, and digital signature.
The InTouch OS is architected to enable existing device and system investments to be connected or embedded with the InTouch Network or InTouch Software.
Easy To Use
Simple user interface, seamless across web, mobile, and desktop. Single identity and login.
Reliable
Rest easy with cloud-based, global audio/video network, multi-party A/V, firewall traversal, dynamic bandwidth.
Interoperable
Standards-based interoperability. FHIR, HL7, SIU, MDM, PDF. SIP & WebRTC Embedded A/V. APIs.
Secure
HITRUST Certified, HIPAA compliant, AES 256 bit encryption, TLS, SRTP.
Enterprise Ready
Designed to scale, the InTouch OS easily handles even the largest hospital networks with hundreds of locations and users.
Configurable
A single operating system with configurable software modules, so you can choose only what you need – and nothing you don’t.
Highest level of security in the industry
Reputation for the most reliable network
The InTouch OS is built on a global network infrastructure with a reputation for high availability and superior support. Patented software and network technology ensure reliable connectivity and quality audio and video.
99.95%
Network uptime
guarantee*
We guarantee our systems will
be up and running, with 13
connected global data centers.
99.60%
Connection
success*
Patented network technology
is designed to ensure
connection success.
24/7
proactive
monitoring
InTouch OS enables industry
leading support through
proactive monitoring technology.
*Based on InTouch Analytics data
