Virtual care made easy

Virtual Care Platform Operating System

Build a solution that
works for you

Built on our cloud-based network, the InTouch Operating System gives you everything you need to power a modern telehealth program, whether it’s from your office or from your telemedicine app.


Modular software design

Designed to integrate with other software modules, the InTouch OS is designed to layer into your existing HIT system. You can also use it as the foundation to configure capabilities like intake, documentation, scheduling, imaging, or analytics to close your workflow gaps and create a telehealth solution unique to you.

InTouch Operating System Modules
InTouch Intake logo

A single patient check-in experience

Automate your intake process with telemedicine software and devices to achieve the same paperless experience for every patient, regardless of whether they are in the clinic or online.

InTouch Intake Virtual Care
InTouch Coordinator Logo

Scheduled telehealth made easy

See more patients and improve communication between team members and locations with telemedicine video conferencing software.

InTouch Smart Notes Logo

Seamlessly document your telehealth consults

Overcome barriers to documenting telehealth consults by creating a bridge with EHR systems and unaffiliated care locations across your virtual care network.

InTouch Imaging Logo

Zero-footprint, diagnostic-quality image viewer

As healthcare’s most scalable and reliable enterprise viewing platform, the InTouch OS can be used with any telehealth workflow.

InTouch Analytics logo

Data to help you make better decisions

Drive operational improvements, clinical outcomes, and better financial performance for your telehealth program. Access real-time data through our robust, self-service portal or your own data warehouse to make the right decisions at the right time.

InTouch Operating System Interoperable

Interoperability lets you connect and leverage existing investments

The InTouch OS enables two-way integration to put data and patient information at your fingertips with HL7 integration, scheduling, eligibility confirmation, e-prescriptions, patient surveys, payments, and digital signature.

The InTouch OS is architected to enable existing device and system investments to be connected or embedded with the InTouch Network or InTouch Software.

Easy To Use

Simple user interface, seamless across web, mobile, and desktop. Single identity and login.


Rest easy with cloud-based, global audio/video network, multi-party A/V, firewall traversal, dynamic bandwidth.


Standards-based interoperability. FHIR, HL7, SIU, MDM, PDF. SIP & WebRTC Embedded A/V. APIs.


HITRUST Certified, HIPAA compliant, AES 256 bit encryption, TLS, SRTP.

Enterprise Ready

Designed to scale, the InTouch OS easily handles even the largest hospital networks with hundreds of locations and users.


A single operating system with configurable software modules, so you can choose only what you need – and nothing you don’t.

Highest level of security in the industry

Reputation for the most reliable network

The InTouch OS is built on a global network infrastructure with a reputation for high availability and superior support. Patented software and network technology ensure reliable connectivity and quality audio and video.

InTouch Telehealth Network Map, Network Locations Globally

Network uptime

We guarantee our systems will
be up and running, with 13
connected global data centers.


Patented network technology
is designed to ensure
connection success.


InTouch OS enables industry
leading support through
proactive monitoring technology.


*Based on InTouch Analytics data

Trusted by the world’s best

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