Direct-to-Consumer

Enable on-demand, consumer-initiated virtual care

Open a virtual front door to your practice or health system

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Create patient loyalty with easy access to convenient high-quality care

Patients are becoming increasingly accustomed to digital consumer experiences and are now seeking care online from their personal devices. In March of 2020 alone, telehealth visits increased by 50%.¹

Give patients a convenient option to reach your services through a link or website while seamlessly collecting data and quickly routing patients to the appropriate provider or virtual waiting room through a configurable intake process.

Use our web-based Direct-to-Consumer solution to retain and capture new patients with on-demand access to your caregivers.

An inbound consumer solution for nearly any use case:
  • Behavioral health
  • Primary care
  • Pediatrics
  • Urgent care
  • Wellness

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Increase provider efficiency with configurable and seamless workflows

Patient loyalty starts with easy access to high-quality care. Give patients a convenient option to reach your services through a link or website while seamlessly collecting data and quickly routing patients to the appropriate provider or virtual waiting room through a configurable intake process.

Patient self-service

Enable consumers and patients to initiate care from anywhere.

Automated check-in

Cut wait times and eliminate data entry mistakes with self-guided intake and our A.I. rules engine.

Mobile

Works on all smart devices without requiring patients to download another app.

Easy to use

Our simple user interface with single sign-on is seamless across web, mobile, and desktop.

Integrated billing

Collect payments and confirm eligibility inside the system before connecting.

EMR integration

Integrates with all major EMRs and automatically reconciles data to keep it clean.

Direct-to-Consumer Sample System

Direct-to-Consumer Telehealth Solutions Example

Built on Solo™

Built on our cloud-based network with simplicity at its core, Solo creates a seamless experience across web, mobile, or desktop. As the backbone of healthcare’s first fully integrated platform, Solo enables software and devices to bring the ease and familiarity of face-to-face care to your patients.

InTouch Health Drives Results

Sharp Healthcare, a not-for-profit health system serving 3.2 million residents of San Diego County, is the largest health system in San Diego. Sharp Healthcare began assessing telehealth solutions to improve peer-to-peer communication and more efficiently direct patients to the appropriate provider.

On top of the benefits for patients and clinicians, Sharp Healthcare looked to telehealth to enhance their patient catchment, patient retention, efficiency, and effectiveness in a highly capitated, advanced managed care market.

Case Study - Benefitting from a Multispecialty Telehealth Program

¹ CNBC