Critical Care

Provide consistent intensivist support

Extend the reach of your intensivists

A rapidly aging population is increasing the need for critical care services due to chronic conditions and acute complications. Intensive care units (ICUs) are challenged with providing appropriate coverage and continuity of care for a variety of patients and situations.

Intensivists play a critical role in the treatment and workflow in ICUs, yet there is a significant shortage of intensive care specialists. Despite efforts by hospitals to recruit more intensivists, there are not enough to provide high-quality care to ICU patients.¹

InTouch Health Critical Care Telehealth Solution

Adequate coverage and support for ICU staff is necessary to reduce mortality rates for patients and burnout fatigue for providers

ICU mortality rates average between 10-20%²

45% of critical care physicians report severe burnout syndrome – far more than any other specialty³

Efficiently and effectively manage critical care patients virtually

Our Critical Care Solution extends intensivist coverage to remotely manage and triage patients, helping you dramatically improve clinical outcomes and patient care while reducing costs. Better manage and treat patients, support your ICU staff, and reduce time to intervention.

  • Reduce ICU mortality
  • Decrease hospital mortality
  • Shorten length of stay
  • Increase staff and patient satisfaction
  • Improve Quadruple Aim outcomes
  • Reduce costs

Critical Care Sample System

Sepsis Scenario
Critical Care/ICU Telehealth Solutions Sepsis Example

Built on Solo™

Built on our cloud-based network with simplicity at its core, Solo creates a seamless experience across web, mobile, or desktop. As the backbone of healthcare’s first fully integrated platform, Solo enables software and devices to bring the ease and familiarity of face-to-face care to your patients.

Teladoc Health Drives Results

Providence St. Joseph Health began investigating TeleICU solutions to provide additional coverage to ICUs. A phone-only system was first implemented, however, this generated frustrations on both sides as remote clinicians felt uncomfortable advising on patients they could not see, and the bedside teams did not feel fully supported.

Recognizing the value TeleICU can provide in improving specialist access, staff satisfaction, and quality of care, Providence implemented and assessed the impact of more robust remote support via TeleICU at night.

110% increase in TeleICU utilization

100% of users satisfied or very satisfied

Case Study - The Benefits of TeleICU at Swedish Edmonds

Additional Resources


The Benefits of TeleICU at Swedish Edmonds

Learn how a TeleICU program can optimize scarce clinical resources, bridge intensivist coverage, provide access to critical care expertise 24 hours a day, and more.


Bringing Nighttime Coverage to the ED with a Telehospitalist Program

Learn how a nighttime telehospitalist program can help with staffing, improve patient outcomes, and more.

Case Study

The Providence Telehospitalist Program

Learn how telehospitalist coverage helps facilities assess and treat patients quickly and consistently, improving patient and organizational outcomes.

¹Healthcare Global
² The Leapfrog Group
³ Customer Experience