Convenient Care

See patients where they live, work, and learn

Convenience is now a dominant factor for patients in assessing the value of healthcare services.  Patients no longer view significant time commitments for a single doctor visit as an acceptable model.

Digital services have accustomed consumers to on-demand services in a comfortable fashion. Healthcare delivery must transform to fit into that same convenient, on-demand model to stay competitive.


of patients would switch providers out of convenience¹


decrease in primary care office visits²​


increase in Nurse Practitioners and Physician Assistants²​

InTouch Health Convenient Care Telehealth Solution

The location for primary care delivery is shifting away from the doctor’s office and closer to work, school, or home.  This represents new opportunities for health systems to intersect with patients, both new and existing, directing them into and through their health system. 

  • Retain current patients
  • Attract new patients
  • Better serve your patients
  • Extend your reach beyond traditional venues of care

A scalable way to extend your health system’s reach

Our Convenient Care Solution allows health systems to create patient care facilities in locations close to where patients live, learn, and work.  These facilities provide the tools for providers to fully assess a patient’s condition and address their concerns in a secure space via a private consultation with their provider. 

Supported visit types:
  • Chronic condition management
  • Ear infections
  • Procedure follow-ups
  • Cough, cold, and flu
  • Prescription renewals  
  • Rashes and skin conditions

Purpose-built for primary care in community settings, the software and devices running these facilities gives providers all the tools necessary for a broad range of visits:

  • Scheduling software connects the right provider to the right location
  • Integrated peripherals allows for clinical data to be gathered
  • Easy check-in process before and at the facility
  • On-site attendant to assist and clean the station

Convenient Care Sample System

Convenient Care Telehealth Solutions Example

Built on Solo™

Built on our cloud-based network with simplicity at its core, Solo creates a seamless experience across web, mobile, or desktop. As the backbone of healthcare’s first fully integrated platform, Solo enables software and devices to bring the ease and familiarity of face-to-face care to your patients.

Teladoc Health Drives Results

Teleconvenient Care clinics extend the value proposition of primary care while dramatically reducing your health system’s physical footprint. This decreases the space and human resource requirements — significantly reducing the cost per visit. This minimal footprint also opens new possibilities for locating teleconvenient care clinics. This enhanced flexibility allows teleconvenient care clinics to be located in a wide variety of locations.

Healthcare facilities (e.g. hospital lobbies)

Retail pharmacies and other retail locations

Employer clinics (on-site or near-site)  

Community centers   




Hamilton Health Hub launched a micro-clinic on-site to provide health care to a local employer’s employees and their dependents on-site. This employer was able to increase the transparency of healthcare costs and significantly reduce the company’s expenses in a short period of time.

The micro-clinic program, paired with our virtual care solutions, also provided value for patients with cost savings, increased access, and high satisfaction.

Case Study - The advantages of employer clinics

Additional Resources


Developing On-Site Employer Clinics for Your Health System and in Your Community

Learn how telehealth-powered on-site employer clinics can reduce costs for employers, promote employee wellness, and increase satisfaction.

Case Study

The Advantages of Employer Clinics

Learn how telehealth-powered employer clinics can create an opportunity to support employer sites, contain costs, and streamline care continuity.

¹ NRC Health survey
² University of Michigan Behavioral Health Workforce Research Center

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