Mental health — a national concern
Nearly one in five Americans has a mental illness and one in ten has a substance abuse disorder. This represents millions of people, yet less than half receive appropriate treatment.¹
Mental health — a national concern
Nearly one in five Americans has a mental illness and one in ten has a substance abuse disorder. This represents millions of people, yet less than half receive appropriate treatment.¹
25% of affected patients do not receive treatment due to cost¹
46% of United States counties lack psychiatrists²
25% of psychiatrist demand will not be met by 2025³
Increase patient access to care
The behavioral health crisis is compounded by two factors: cost and availability. To meet the demand for behavioral health services, many hospitals and emergency departments become burdened with overcrowding and readmissions.
Increase patient access to care
The behavioral health crisis is compounded by two factors: cost and availability. To meet the demand for behavioral health services, many hospitals and emergency departments become burdened with overcrowding and readmissions.
By leveraging our Behavioral Health Solution, you’ll enable immediate access to mental health specialists to shorten time to treatment, drive best practices, and improve outcomes.
Address the demand for qualified mental health providers across the care continuum
Behavioral health boarding typically occurs because there are too few providers available to diagnose and treat patients. This results in a backlog in the treatment of other ED patients and increases costs to hospitals due to unnecessary length of stay.
Health system findings:⁴
Wait times for psychiatric patients are
3.2 times longer
Psychiatric patients are
$1,198 more expensive
Potential savings of
$1.7M annually
Behavioral health boarding typically occurs because there are too few providers available to diagnose and treat patients. This results in a backlog in the treatment of other ED patients and increases costs to hospitals due to unnecessary length of stay.
Wait times for psychiatric patients are
3.2 times longer
Psychiatric patients are
$1,198 more expensive
Potential savings of
$1.7M annually
Behavioral health spans the entire care continuum — from the hospital to the home. Placing qualified remote mental health specialists in acute locations like the emergency room, primary care settings, and the patient’s home can alleviate some of that burden.
Our Behavioral Health Solution enables remote specialists to meet and treat patients without sacrificing quality. Configurable patient-centric workflows and documentation software and EMR integrations extends the reach of your providers to more locations.
Outpatient and Home
Offer mental health services in clinics or the home, enabling remote access at the point of care — scheduled or on-demand.
Emergency Department
Fix the problem of ED patient boarding with access to remote behavioral health specialists in acute and emergent situations.
Inpatient Facilities
Rise to meet the demand of care and improve throughput with timely access to remote psychiatric care to support your on-site staff.
- Outpatient and Home
- Emergency Department
- Inpatient Facilities
Behavioral Health Sample System
Outpatient and Home Scenario
Offer mental health services in clinics or the home, enabling remote access at the point of care — scheduled or on-demand.
Behavioral Health Sample System
Emergency Department Scenario
Fix the problem of ED patient boarding with access to remote behavioral health specialists in acute and emergent situations.
Behavioral Health Sample System
Inpatient Facilities Scenario
Rise to meet the demand of care and improve throughput with timely access to remote psychiatric care to support your on-site staff.
Built on Solo™
Built on our cloud-based network with simplicity at its core, Solo creates a seamless experience across web, mobile, or desktop. As the backbone of healthcare’s first fully integrated platform, Solo enables software and devices to bring the ease and familiarity of face-to-face care to your patients.
InTouch Health Drives Results
Hospitals and physicians that use telehealth to treat patients remotely have observed a number of positive results, financially, in quality of care, and in efficiency.
When virtual psychiatry is available in the ED:
1 hour to psych consult⁵
5 hours average boarding⁵
$1,000-$1,500 cost to hospital per patient⁶
$1,000-$1,500 decrease in costs per behavioral health visit⁶
$1.2M to $16M average annual savings⁶
Using InTouch Health, the Dignity Health Telemedicine Network scheduled Telebehavioral Health rounds and rapid response to provide a disposition recommendation, usually to discharge or transfer the patient.
Analyzing metrics against the Quadruple Aim, this health system found that the benefits of Telebehavioral Health satisfied their main objectives: a decrease in length of stay, a decrease in cost, an increase in satisfaction, and expectations of care met.
Additional Resources
Webinar
The Benefits of Telebehavioral Health – The DHTN Experience
Learn how a telebehavioral health program can decrease length of stay and costs while increasing satisfaction and meeting care expectations.
Case Study
The Benefits of Telebehavioral Health – The DHTN Experience
Learn how telebehavioral health can improve timely access to high-quality mental health care.
¹ National Alliance on Mental Illness
² University of Michigan Behavioral Health Workforce Research Center
³ Health Resources and Services Administration
⁴ The Impact of Psychiatric Patient Boarding in Emergency Departments
⁵ Proceedings on the state budget crisis and the behavioral health treatment gap: The impact on public substance abuse and mental health systems
⁶ Based on average industry data