Behavioral Health

The fastest-growing use case

Mental health — a national concern

Nearly one in five Americans has a mental illness and one in ten has a substance abuse disorder. This represents millions of people, yet less than half receive appropriate treatment.¹

InTouch Health Telehealth Solutions: Behavioral Health

Mental health — a national concern

Nearly one in five Americans has a mental illness and one in ten has a substance abuse disorder. This represents millions of people, yet less than half receive appropriate treatment.¹

25% of affected patients do not receive treatment due to cost¹

46% of United States counties lack psychiatrists²

25% of psychiatrist demand will not be met by 2025³

Increase patient access to care

The behavioral health crisis is compounded by two factors: cost and availability. To meet the demand for behavioral health services, many hospitals and emergency departments become burdened with overcrowding and readmissions.

Increase patient access to care

The behavioral health crisis is compounded by two factors: cost and availability. To meet the demand for behavioral health services, many hospitals and emergency departments become burdened with overcrowding and readmissions.

By leveraging our Behavioral Health Solution, you’ll enable immediate access to mental health specialists to shorten time to treatment, drive best practices, and improve outcomes.

InTouch Health Telehealth Solutions: Behavioral Health Using InTouch Mini

Address the demand for qualified mental health providers across the care continuum 

Behavioral health boarding typically occurs because there are too few providers available to diagnose and treat patients. This results in a backlog in the treatment of other ED patients and increases costs to hospitals due to unnecessary length of stay.

Health system findings:⁴

Wait times for psychiatric patients are

3.2 times longer​

Psychiatric patients are

$1,198 more expensive​

Potential savings of

$1.7M annually​

Behavioral health boarding typically occurs because there are too few providers available to diagnose and treat patients. This results in a backlog in the treatment of other ED patients and increases costs to hospitals due to unnecessary length of stay.

Wait times for psychiatric patients are

3.2 times longer​

Psychiatric patients are

$1,198 more expensive​

Potential savings of

$1.7M annually​

Behavioral health spans the entire care continuum — from the hospital to the home. Placing qualified remote mental health specialists in acute locations like the emergency room, primary care settings, and the patient’s home can alleviate some of that burden.

Our Behavioral Health Solution enables remote specialists to meet and treat patients without sacrificing quality. Configurable patient-centric workflows and documentation software and EMR integrations extends the reach of your providers to more locations.

Outpatient and Home

Offer mental health services in clinics or the home, enabling remote access at the point of care — scheduled or on-demand.

Emergency Department

Fix the problem of ED patient boarding with access to remote behavioral health specialists in acute and emergent situations.

Inpatient Facilities

Rise to meet the demand of care and improve throughput with timely access to remote psychiatric care to support your on-site staff.

  • Outpatient and Home
  • Emergency Department
  • Inpatient Facilities

Behavioral Health Sample System

Outpatient and Home Scenario

 

Offer mental health services in clinics or the home, enabling remote access at the point of care — scheduled or on-demand.

 

Behavioral Health Telehealth Solutions Outpatient-Home Example

Behavioral Health Sample System

Emergency Department Scenario

 

Fix the problem of ED patient boarding with access to remote behavioral health specialists in acute and emergent situations.

 

Behavioral Health Telehealth Solutions Emergency Department Example

Behavioral Health Sample System

Inpatient Facilities Scenario

 

Rise to meet the demand of care and improve throughput with timely access to remote psychiatric care to support your on-site staff.

 

Behavioral Health Telehealth Solutions Inpatient Example

Built on Solo™

Built on our cloud-based network with simplicity at its core, Solo creates a seamless experience across web, mobile, or desktop. As the backbone of healthcare’s first fully integrated platform, Solo enables software and devices to bring the ease and familiarity of face-to-face care to your patients.

InTouch Health Drives Results

Hospitals and physicians that use telehealth to treat patients remotely have observed a number of positive results, financially, in quality of care, and in efficiency.

When virtual psychiatry is available in the ED:

1 hour to psych consult⁵

5 hours average boarding⁵

$1,000-$1,500 cost to hospital per patient⁶

$1,000-$1,500 decrease in costs per behavioral health visit⁶

$1.2M to $16M average annual savings⁶

Using InTouch Health, the Dignity Health Telemedicine Network scheduled Telebehavioral Health rounds and rapid response to provide a disposition recommendation, usually to discharge or transfer the patient.

Analyzing metrics against the Quadruple Aim, this health system found that the benefits of Telebehavioral Health satisfied their main objectives: a decrease in length of stay, a decrease in cost, an increase in satisfaction, and expectations of care met.

Case Study - The Benefits of Telebehavioral Health

Additional Resources

Webinar

The Benefits of Telebehavioral Health – The DHTN Experience

Learn how a telebehavioral health program can decrease length of stay and costs while increasing satisfaction and meeting care expectations.

Case Study

The Benefits of Telebehavioral Health – The DHTN Experience

Learn how telebehavioral health can improve timely access to high-quality mental health care.

¹ National Alliance on Mental Illness
² University of Michigan Behavioral Health Workforce Research Center
³ Health Resources and Services Administration
⁴ The Impact of Psychiatric Patient Boarding in Emergency Departments
⁵ Proceedings on the state budget crisis and the behavioral health treatment gap: The impact on public substance abuse and mental health systems
⁶ Based on average industry data