InTouch Health Achieves HITRUST CSF Certification to Further Mitigate Risk in Third Party Privacy, Security, and Compliance

HITRUST Certification validates that InTouch Health is committed to meeting key healthcare regulations and protecting sensitive, private healthcare information

SANTA BARBARA, Calif., December 7, 2017InTouch Health, the leading enterprise telehealth platform, today announced its telehealth services [1] have earned Certified status for information security by the Health Information Trust (HITRUST) Alliance. With the HITRUST CSF Certified Status, InTouch Health’s telehealth services meet key healthcare regulations and requirements for protecting and securing sensitive, private healthcare information.

HITRUST CSF Certified Status indicates that the organization’s telehealth services have met industry-defined requirements and is appropriately managing risk and places InTouch Health in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.

“Healthcare providers are under great pressure to meet complex compliance requirements that include technical and process elements such as HIPAA, ISO and others,” said Greg Brallier, Vice President of Technical Service and HIPAA Compliance Officer at InTouch Health. “The HITRUST CSF is the gold-standard that needs to be met, and InTouch Health is pleased to be able to demonstrate its commitment by achieving HITRUST CSF Certification.”

“HITRUST has been working with the industry to ensure the appropriate information protection requirements are met when sensitive health information is accessed or stored in a cloud environment. By taking the steps necessary to obtain HITRUST CSF Certified Status, InTouch Health is distinguished as an organization that people can count on to keep their information safe,” said Ken Vander Wal, Chief Compliance Officer, HITRUST.

About InTouch Health

InTouch Health, the top-rated vendor in KLAS Research’s Telehealth Virtual Care Platforms 2017 performance report, provides its world class, 24/7 monitored InTouch Telehealth Network, comprised of regulated telehealth systems, clinical workflow solutions and software, and managed services to hospitals and healthcare systems for the delivery of clinical care, anytime, anywhere. Today, InTouch Health supports more than 130 healthcare systems, 7,700 registered network users and 1,780 care locations around the world as they deploy telehealth programs across their enterprises. InTouch Health has surpassed 1,680,000 network sessions, which includes 940,000 virtual care sessions over the InTouch Telehealth Network, and is forecasted to manage more than 300,000 clinical sessions in 2018.  

[1] These products constitute InTouch Health’s telehealth services: Clinical Applications 1 and 2, Communication Services, Business Intelligence/Data Warehouse, SPI services, Robots (telehealth devices), Gateway Hosts, PACS Viewer, and RAPID