New Mission For CMIOs

The Advisory Board recently released a report on the changing roles and responsibilities of Chief Medical Information Officers – and it predicted that these folks will play a vital role in the rollout and maturation of telehealth systems.

For the past five years, CMIOs have primarily dealt with the herculean task of implementing and fine-tuning EHRs. As more organizations enter Meaningful Use Stage 3, CMIOs can now turn their attention to things like telehealth, population health management and analytics (all of which are intertwined).

The report concludes that CMIOs are ideal candidates for overseeing the design and implementation of innovative projects like telehealth networks. Most CMIOs are seasoned practitioners, not computer nerds. They have the clinical, operational and strategic experience to ensure that telehealth systems will be easy for physicians to use – and will complement what’s being done in population health management and predictive analytics.

In the Advisory Board study, none of the CMIOs interviewed were computer scientists – and almost all of them had backgrounds in physician leadership. They shared a passion for process design and improvement, which means that we’ll see steady yet significant enhancements in the telehealth networks they oversee.

There are three things that every organization should do to help their CMIOs succeed:

  • Offload some of their current EHR work (especially optimization) to other members of their team so they have more time to focus on telehealth.
  • Send them to clinical informatics conferences – Most CMIOs are self-taught and relish opportunities for ongoing education.
  • Give them a greater voice in strategic planning for telehealth, population health management and predictive analytics.

Fortunately, tomorrow’s telehealth networks will be shaped in large part by CMIOs who have years of clinical and operational experience, not by techies who don’t understand that world.

CMIO Telehealth

CMIO Telehealth

Network Management Made Easy

As telemedicine networks grow larger and more complex, the task of managing them has become more challenging. That’s why we’ve introduced a new product called SureView™ that puts network utilization data right at your fingertips. It’s the first acute care telemedicine network management tool of its kind, and it’s already being hailed by both network managers and hospital IT staff. In addition to providing network stats and utilization data, SureView integrates clinical workflow solutions like StrokeRESPOND for continuous monitoring of key clinical outcomes.

Before SureView, you had to contact your ITH rep to get utilization data, which was sometimes a day or two old. Now it’s available to you instantly, in a graphics-rich, easy-to-understand dashboard that you can access from any computer, any time.

Example dashboard of SureView clinical software application.

The bigger your hub-and-spoke network, the more you’ll appreciate SureView. Network administrators can quickly identify which sites and physicians are using remote presence devices the most – and those that aren’t. SureView also presents information from the StrokeRESPOND database so you can see month-over-month trends and determine whether door-to-needle time is improving.

SureView simplifies IT troubleshooting by providing a precise picture of network conditions at any time. If a physician reports a problem from the previous night, an IT person can quickly investigate to see if there were bandwidth problems or connection issues.

With SureView, it’s easy to export utilization data to Excel for easier reporting and charting. And all SureView information is sortable and searchable. For instance, you can quickly sort by endpoint battery status or wifi status to determine which units need attention.

SureView 1.0 is available now, so contact your ITH rep for details or click here for more information.

WIRED And Inspired

The first-ever WIRED Health Conference in New York last week was an ideal forum for spreading the word about the latest innovations in telestroke and teleICU programs. ITH’s Charlie Huiner spoke at the conference, along with Yulun Wang (via RP-VITA) from Santa Barbara.

You may be sick of that overused phrase “thought leader,” but that’s exactly the type of person this conference draws. Most of the attendees could have easily worn badges saying “guru” or “visionary.” So there’s no better place to change the hearts and minds of the world’s healthcare elite.

Yulun and Charlie shared the stage with some notable names like genomics pioneer Craig Venter and Harvard’s Nicholas Christakis. But their mission there was not to bask in the limelight but to amplify the conference theme: using realtime data to drive healthcare decision-making.

InTouch Health’s RP-VITA

The InTouch presentation was something of a coming out party for RP-VITA, showcasing its environmental awareness capabilities. The ITH presenters noted that coordinated care at most hospitals remains elusive, and demonstrated how RP-VITA can help make it a reality.

Each year in the U.S., 100,000 lives are lost due to medical errors and miscommunication. By providing team-based care and easy documentation, RP-VITA can dramatically reduce those errors and missteps.

Conference attendees marveled at how RP-VITA can undock automatically and glide to a bedside on its own – all from a tap on an iPad. (Don’t forget that most of WIRED’s editors like Steven Levy are longtime fans of R2-D2.)

Thanks to the InTouch presentation, the WIRED world has a clearer understanding of how telestroke and teleICU programs can make healthcare decision-making faster, more accurate and less expensive. Click here to see the live stream of the InTouch presentation.